Privacy Policy
At Values Challenge, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services, in compliance with the UAE Personal Data Protection Law (PDPL) and international best practices.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal details – such as your name, email address, phone number, and billing/shipping address.
- Payment information – processed securely through third-party payment providers (we do not store your full credit/debit card details).
- Order details – including products purchased and transaction history.
- Website usage data – such as IP address, browser type, and pages visited (via cookies and analytics tools).
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and deliver your orders.
- To communicate with you regarding your purchase, support requests, or updates.
- To improve our website, products, and services.
- To comply with legal and regulatory requirements in the UAE.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
- With trusted service providers such as payment gateways, delivery companies, and IT support partners.
- If required by law, government authorities, or to protect our legal rights.
4. Data Protection & Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online transmission or storage is 100% secure.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and support marketing campaigns. You may choose to disable cookies in your browser settings, though some features of our website may not function properly.
6. Your Rights
Under the UAE PDPL, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent to data processing where applicable.
- Object to the use of your data for direct marketing.
To exercise these rights, please contact us using the details below.
7. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: